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FAQ
The Best Way to Accept Credit Card and eCheck Payments
Why RentPayment?

Credit card acceptance for property managers is a necessity to stay competitive in 2005. RentPayment offers simply the lowest cost solution for credit card acceptance to both renters and property managers.

Offering alternative payment methods to renters and applicants speeds collections and helps managers close more leases. RentPayment matches all your current business rules and processes and offers the absolute lowest renter convenience fees available.
What are the main differences between RentPayment and other processors?

Accounting Reconciliation. Banks and other payment processors deposit funds to your property bank account that do not match the amounts posted into management software. This means property managers must constantly track and reconcile incoming convenience fees and outgoing miscellaneous bank fees and credit card fees. RentPayment's proprietary system deposits only the amount due to property bank accounts. If a renter pays $800 for rent on a credit card, exactly $800 is deposited to the bank account, plain and simple. There is no need to track any incoming or outgoing fees.

Customer Service. RentPayment offers live support for managers and renters 7 days a week. Renters may call in to make a payment by phone with Visa/MasterCard/Discover/eCheck and speak to a live reporesentative.

Lowest Convenience Fee. No provider can match RentPayment's convenience fee for Visa/MasterCard/Discover/eCheck transactions. Ask for details.
Is RentPayment easy to set up and use?

No software or hardware is required. Properties can begin accepting credit card and eCheck payments within days of application. RentPayment provides point of sale marketing materials for on-site staff, transaction fax forms and a fully integrated payment interface for property websites.
How do renters and applicants pay with RentPayment?

Renters and applicants may initiate payment via phone, fax or internet with credit card, debit card or eCheck. There is no hardware or software needed. RentPayment is the first processor to provide multiple line item detail for application fees, security deposits, rent and other charges.
Can renters make partial payment?

Managers can choose whether or not they want to accept partial payment. Ask for details.
Can renters under eviction be blocked from making payment?

Managers can choose whether or not they want to accept payment from renters under eviction. Ask for details.
How are managers notified of payments, reversals or deposits made to property bank accounts?

Transactions and property bank account deposit details can be emailed, faxed or viewed online my permissioned employees.
Is RentPayment safe?

RentPayment adheres to fiduciary and credit card association compliance regulations. Ask for details.
RentPayment vs. Competitors Quick Guide
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Property Managers
Close More Leases
Eliminate Transaction Costs
Offer the Lowest Renter Convenience Fee
Renters
Pay Rent Via Phone, Fax and Internet
Put Move-In Expenses on Credit Card
Benefits
Increase Manager Efficiency
Improve Renter Retention
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