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Data Security
We Keep Your Information Safe

Overview All data and transactions are simultaneously written redundantly across multiple servers, and backed up nightly. Your sensitive information is no longer subject to the integrity of your local machine.

eRentPayer boasts multiple OC48 connections and will out perform most sites on the web today with its n-tier architecture--allowing eRentPayer to offer one of the highest availability ratings in the industry.

All eRentPayer transactions are 128 bit encrypted for your security and peace of mind.

Our Network
  • 88,000 sq. ft.
  • Raised floor design with cable management system
    Designed with safety, security, fire resistance, and weather protection in mind
  • Open 24 hours a day, seven days a week, 365 days a year
  • Personnel undergo drug testing
  • Interior and exterior continuously monitored and videotaped
  • Equipped with air filtration and cooling systems, backup power and utilities
  • Fire protection, earthquake preparedness, and physical security
  • Space configurations specific for all customer needs
Network Connectivity and Design
  • Fully Redundant and Meshed Backbone
  • Carrier Class Telco and Data equipment
  • Triple OC-48 (2.4 gigabit each) connections
  • Dual SONET fiber optic backbone
  • ATM Network for Voice Data, Video
  • Dark Fiber Aggregation facility
  • Carrier Neutral Location
  • Back-up Wireless and Microwave
  • SL 100 Nortel voice over IP carrier switch
Network Storage Services
  • We have partnered with industry leading Storage Solution Providers (SSP) to deliver the most advanced storage and back-up technology available. We adhere to HIPPA and Graham-Leach-Biley compliance. Services included:
  • • In-cage Tape Rotation
    • Outsourced back-up / recovery
    • SSP services w/ SLA 99.99
Battery Backup
  • Prevent lapse between street power and equipment
  • Over 240 batteries implemented as backup
  • Keep facility running until power is restored or main generator is started
On-Site Power Generator
  • Designed to handle State & Local Government in Catastrophic event
  • 1750-kilovolt Caterpillar Generator
  • Receives a direct 22,000-volt power feed to its three Square D Transformers
  • 12,500 gallons of diesel fuel are on reserve to feed the generator
  • 2 Liebert 750 KVA UPS units, N +1 inline redundant hardware component
  • Site Scan System updates NOC on status of power, air handlers, and UPS
  • N + 2 System design
  • Enough power to conduct business as usual for one week
    Housed directly across from an Edison Power Plant
  • Ran for six hours independent of outside resources after the Landers earthquake
Earthquake Preparedness
  • Flexible architecture
  • Capable of withstanding earthquakes measuring magnitude 8.0
  • "Erector Set" type of design allows building to flow with earth's movements
  • Plumbing is spring mounted to ensures that all parts move accordingly
  • Emergency food and water supplies for personnel
Fire Protection
  • Directly connected to County of Orange Fire and Police Departments
  • All personnel trained on strict emergency procedures
  • Equipped with Halon detectors, activation switches, fire extinguishers and dry pipe sprinklers
  • Fire Alarm Annunciator Map detects exact location of smoke or fire
Physical Security
  • 360° surveillance cameras patrol exterior and interior perimeters
  • Exterior microwaves identify movement and deter potential vandalism
  • Entries and exits require personnel and badge identification
  • Over 30 cameras secure interior
  • Camera locations are never disclosed to personnel or visitors
  • Activity is monitored from room to room
  • Campus premises closely guarded by County of Orange Sheriff Department
  • Prepared for bomb threats, civil disturbances, earthquakes, fires, and natural disasters
Air Filtration System
  • Optimum operating environment while maintaining energy efficiency
  • Protected from the elements
  • N +2 inline redundant hardware component
  • Server rooms contain air filtration, cooling, and humidification systems including:
    • Miller-Picking Corporation Air Filtration System
    • Trane Chillers Cooling System
    • Halon Fire Protection System
    • MEE Humidification System
  • Humidity constantly monitored and controlled to 45% (+/- 5%)
  • Center ambient temperature constantly controlled to 70 degrees (+/- 5 degrees)
  • Trac-Tek System monitoring for leaks and/or condensation





Property Managers
Close More Leases
Eliminate Transaction Costs
Offer the Lowest Renter Convenience Fee
Renters
Pay Rent Via Phone, Fax and Internet
Put Move-In Expenses on Credit Card
Benefits
Increase Manager Efficiency
Improve Renter Retention
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